Information About e-Checks
There are some points you need to bear in mind about this payment method
The Plimus platform can be set up to accept and process e-Checks (Electronic Checks) from customers based in the USA. Use of e-Checks as a payment method requires prior clearance by our Seller Support team.
How e-Checks Work
Customers provide their account and routing information.
e-Check validation is virtually immediate, but final clearance can take up to 2-3 working days through the Automatic Clearing House network (ACH).
As online customers are expecting immediate download, access to digital downloads and/or serial keys is given straight after the purchasers information is validated against a register of blacklisted accounts.
To facilitate this functionality the current Sellers’ contract defaults need to be set by our Seller Support team to accept e-Check payment from buyers from the USA. Your customers from the USA will then see e-Checks as another one of the various payment methods they can select to purchase your products.
Potential Problems
e-Checks are generally deemed to be as secure as online credit card payments. However there are some crucial differences.
- Transactions might fail for a number of reasons, e.g., Insufficient funds, unknown account, incorrect account details, and fraudulent transaction.
- Rejection by the purchaser’s bank invokes a chargeback fee from the bank, even if this was totally caused by the purchaser.
- There is a risk that fraudulent customers may take advantage of the fact that product delivery takes place before e-Checks are finally cleared.
For this reason Plimus currently only enables acceptance of sales using e-Checks for Sellers by prior arrangement. If you feel that e-Checks can significantly benefit your business then please contact the Seller Support team so that they can review your needs and requirements and advise whether this form of payment is appropriate.
Why e-Checks?
e-Checks are an increasingly popular form of secure online payment. Mirroring the functionality of paper checks, e-Checks are drawn directly from a customer’s bank account. More and more customers are looking for this option when purchasing online.
- Many businesses customers prefer ordering by e-Checks particularly for bulk orders.
- They are especially suitable for higher-priced orders as purchasers prefer not to eat up their credit limit
- A growing number of purchases wish to avoid incurring credit finance charges.
- Customers appreciate the choice of being able to pay straight from their checking account.
